Frequently Asked Questions

Because we keep most stairlift models in stock, we can complete an installation as soon as two to five days after purchase. If you have an emergency situation, contact us and we may be able to help.

Yes, it’s possible to move a stairlift from one house to another. However, we may need to cut the old railing and install new ones, which is an additional cost. Some older models may no longer manufacture compatible rails. Our team will be able to advise you on your best options during a home visit.

Our Bruno SRE-3050 can safely accommodate up to 300 pounds. The Bruno Elite SRE-2010 has a maximum capacity of 400 pounds.

Every stairlift purchased from Independent Home Solutions are installed and serviced by our trained technicians. As part of our warranty programs, we provide rapid, no-cost service and repair for your convenience. For best performance, we recommend annual maintenance, which you can schedule with our team for a standard service fee.

Stairways must be a minimum of 28 inches wide in order to be stairlift compatible. Our stairlift models can be anywhere from 12 to 24 inches wide, depending on the style you choose.

Yes, we are able to accommodate both straight and curved stair cases during installation, allow pricing may change.

Generally, new stairlift models cost around $3,600, including installation, though the price may vary. Heavy-duty, outdoor, and curved stairlift models are typically more expensive. We may be able to offer refurbished stairlifts directly from the dealer for a reduced cost.

Your stairlift battery will charge whenever it is not in use using a standard outlet. An outlet must be within reach of either the top or bottom of the railing to properly charge the battery.

We install and service Bruno electric stairlifts manufactured in Wisconsin. We have been a trusted Bruno dealer since 2006.

Yes! All Bruno stairlifts are battery-operated and will continue to function normally during a power outage. A fully charged battery should last about 20 trips.

We offer financing options for stairlift installation with Wisetack at the time of purchase.

First, a team member will reach out to you and set up a home visit. The home visit is where we determine what solutions are best suited to your needs and provide you with a custom quote. After purchase, we will schedule an installation appointment and discuss your ongoing maintenance options. Installation typically takes just one day.

No, because they are considered home modifications, stairlifts are not covered through Medicare. If you are unable to get to your bedroom or bathroom due to mobility, Medicare will typically pay for a hospital bed or a commode.

We install modular aluminum wheelchair ramps.

After you purchase an aluminum wheelchair ramp system, it typically takes two to three weeks to complete installation.

Accessibility ramps are considered home modifications under Medicare guidelines, so they do not currently cover the cost of ramps or installation. If you’d like to discuss your options, visit our contact page.

The price of your ramp will depend on many factors, including material, home, size, ramp size, and more. Our average ramp installation project leading up to a modular home is between $7,000 and $8,000.

We currently offer bathtub conversions to walk-in showers or new walk-in shower installation.

Yes. Since 2006, we’ve been providing seniors and people with disabilities in Lancaster with expert recommendations for how to make their bathrooms and living spaces more comfortable and accessible. Our home evaluations and estimates are always free.

The cost of bathroom modification in Lancaster includes removing existing utilities and installing a new shower or tub. Our prices typically range from $12,000 to $15,000 depending on which model you choose and the condition of your current bathroom. Home evaluations and estimates are always free with Independent Home Solutions.

Currently no, Medicare does not cover bathroom modifications, although some durable medical equipment (DME) may be covered to help you.

We carry, service, and install the Onyx Collection of walk-in showers.

Every equipment installation process with Independent Home Solutions begins with a home visit so we can determine your needs and give you a free estimate. After you select your equipment, we can schedule a time for installation.