Mobility devices like stair lifts often require repairs. It’s difficult to know what you can repair yourself and when you need professional help.
In this guide, we’ll explore what stair lift repairs in York, Pennsylvania, you can fix on your own and when you need expert help.
Common stair lift problems
Major stair lift repairs include:
- Mechanical parts
- Power and electrical
- Control system
1. Mechanical parts
Mechanical parts of a stair lift include the seat swivel, track, rail, motor, gearbox, and other pieces such as a footrest or armrest. Each of these parts is essential for the running of the mobility device.
Most mechanical parts should be repaired by a professional, but you may be able to make minor repairs to the footrest, armrest, or the track/rail if it’s misaligned.
Bruno, the stair lift unit we install at Independent Home Solutions, offers a Limited Lifetime Warranty on all stair lift models. The warranty covers many mechanical parts (gearbox, static rail, and motor) for the entire life of an indoor stairlift when owned by the original purchaser and five years for outdoor stairlifts.
2. Power and electrical
Stair lifts use electricity to move up and down the stairs. The machine is made with power supplies and wiring, and professionals should repair these types of issues.
Power and electrical issues may involve the power supply, battery, wiring, or charging system. Remember to change your stair lift battery every two to three years.
3. Control system
Every stair lift has a control system or mechanisms, such as remote controls or call buttons. Problems may arise with a remote control, call/send button, circuit board, or safety sensors.
Many of these issues will be connected to the electrical wiring, so we recommend calling an expert to repair them.
Frequently asked questions: Stair lift repair
Who can I call for stair lift repair in York, PA?
Independent Home Solutions can help with any stairlift repairs in York, PA. After installing hundreds of stair lifts, we know precisely what they should look and sound like. Call us at 717-393-8213.
Independent Home Solutions has different service areas across Central Pennsylvania. Currently, we serve residents in Harrisburg, Lancaster, Reading, and York.
How much does stair lift repair usually cost?
Dan Mitchell, owner of Pennsylvania Independent Home Solutions, recommends setting aside $100 to $300 each year for yearly service and maintenance.
Mitchell also shares that an “average local service call is $175 for homeowners within 40 miles, $195 for those outside 40 miles, and $250 if another company installed the stair lift.”
Will a warranty cover stair lift repairs?
Stair lift warranties typically do not cover the labor for stair lift repairs. They usually cover the parts that need to be replaced, such as a motor or gearbox, but will not pay for the associated labor.
What should I do if my stair lift stops working?
If your stair lift stops working, you should always check the batteries and the remote batteries. These should be replaced every two to three years to ensure they can run smoothly.
Can I repair stair lifts myself?
You may be able to fix minor issues on your own, but you’ll likely need to call a professional for many stair lift issues. Stair lifts are often an essential mobility device, meaning you want to ensure they’re installed correctly.
What is the lifespan of a stair lift?
Stair lifts run an average of ten years but may last longer with the proper care and maintenance. Those who regularly service their stair lifts may get years of extra use from a stair lift or other mobility device.
Does a Bruno warranty cover common stair lift repairs?
Bruno’s Limited Lifetime Warranty covers major components (motor, gearbox, and static rail) for indoor stair lifts as long as they are in the possession of the original buyer, and five years for outdoor stair lifts. They also provide an initial two-year warranty covering the entire machine and a 30-day labor guarantee for workmanship and defects during installation.
Do stair lifts always come with a free warranty?
Yes, stair lifts should come with a free warranty from the manufacturer. Stair lift dealers offer warranties to clients, and you should shop around before choosing a stair lift.
How do you find a reliable stair lift company in York?
You should always do your own research when looking for a reputable home services business. Before allowing a company into your home, review its website, read reviews, speak to past customers (if possible), and learn more about what warranties they offer clients.
